Catalina Behavioral Health is in network with Aetna, Cigna, Optum, TRICARE and TriWest. Plan acceptance, covered services, authorization requirements and member costs vary. Call Catalina to confirm the details for your specific plan before arranging treatment. Verification is an estimate, not a guarantee of coverage or payment.
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Admissions
Accepting Admissions 24/7
regarding a medical or mental health condition.
Program Statistics
Start with your specific plan
A clear conversation about your plan can make it easier to consider treatment. Call Catalina directly with your insurance card and the full name of your plan. Our admissions team can review available benefit information, discuss current plan acceptance and explain the next steps for an assessment.
Confirmed in-network relationships
Catalina Behavioral Health is in network with Aetna, Cigna, Optum, TRICARE and TriWest. Plan acceptance, covered services, authorization requirements and member costs vary. Call Catalina to confirm the details for your specific plan before arranging treatment.
What to ask before arranging treatment
During the call, have your insurance card and current plan information available. Ask about:
- Whether your specific plan is currently accepted for the proposed service and location
- Benefits for the recommended level of care
- Any referral, prior-authorization or continued-care review requirements
- Your remaining deductible, copay, coinsurance and other estimated charges
- Which services or outside providers may involve separate charges
Understanding the information you receive
Insurance verification reviews the benefit information available at the time of the inquiry. It is an estimate, not authorization or a guarantee of coverage, payment or admission. Your plan makes coverage and payment decisions under its terms.
Ask for the relevant benefit details and authorization requirements in writing when available. You can also request the plan’s Summary of Benefits and Coverage or other applicable coverage documents.
Adult treatment options at Catalina
Catalina offers adult addiction, mental health and co-occurring-disorder treatment in Tucson. Admissions can discuss residential treatment, PHP, IOP and outpatient options; a clinical assessment helps determine an appropriate level of care. Catalina does not provide on-site medical detox and does not accept AHCCCS/Medicaid.
Call Catalina about your coverage
Call Catalina to discuss your specific plan, available adult treatment options and the next steps. The team can help you understand which questions need an answer before you make care arrangements.
Frequently Asked Questions
Which insurance relationships has Catalina confirmed?
Catalina has confirmed in-network relationships with Aetna, Cigna, Optum, TRICARE and TriWest. Call Catalina to confirm current acceptance and benefits for your specific plan and proposed service.
Does verification mean my treatment is fully covered?
Insurance verification reviews the benefit information available at the time of the inquiry. It is an estimate, not authorization or a guarantee of coverage, payment or admission. Your plan makes coverage and payment decisions under its terms.
What should I have ready when I call?
Have your member card, full plan name and current benefit documents available. Admissions can explain how to provide any additional information needed for a benefits inquiry and assessment.
Do TRICARE and TriWest-administered programs use the same rules?
Rules depend on the specific program. TriWest administers TRICARE West and also serves VA Community Care; eligibility and referral or authorization steps are program-specific. Call Catalina to identify the applicable program and confirm plan acceptance before arranging care.
Confirm Your Specific Plan
Call Catalina directlyReferences
- HealthCare.gov: Summary of Benefits and Coverage
- HealthCare.gov: Mental health & substance abuse coverage
- TRICARE: Mental Health Appointments
- TriWest Healthcare Alliance: CCN Processes and Procedures
